I Like What You’ve Done “I’m Jack McKay. I work for WLOU Radio. I’ve lived in Louisville here now for about six and a half years. For this particular case, I was rear-ended by a young fellow. I took a pretty good hit and I felt like my neck was…
Extremely Pleased “I came to The Schafer Law Office a few years ago because I was hit in my vehicle and the whole right side of my car was damaged. Me and my girlfriend were injured. In fact, we both had to be hospitalized. It was a very unpleasant experience.…
I’m Very Pleased “I got bitten by a dog, and the insurance adjuster, I felt, was not being truthful to me. As far as what I was entitled to and medical attention. I went online, and I found your website. I liked what I read, and you responded back to…
Dealing With Friends and Family “I had my good friend who lives right across the street from me, Willard D., refer me to you. Said you, you was the best. He had worked with you and I decided to call you. I was in a car accident off of Cane…
The Schafer Law Office handled answering all questions and concerns well. Everyone that I came into contact with at the office was extremely professional and courteous. My husband passed away earlier this year and Leta mailed me a wonderful book and condolences. It is greatly appreciated! Quality service. Anytime I…
The Schafer Law Office gave me great support and service from beginning to end. I am very thankful to have had the opportunity to meet all of the staff.
The Schafer Law Office handled the prompt return of phone calls well and informing me of my case. I feel the efforts I put forth in sending my updates and paperwork received was appreciated and this was communicated to me. Any calls or letters of inquiry were promptly returned or…
Michael was very informative – although there was a lapse in time. He was very quick to answer my questions overall and it was a good experience. They are very thorough. Michael is great with clients. Theresa P.
I was fully aware of what was going to happen and how it would be handled. The case was handled just as we were informed that it would.
I feel that I was well represented. He let me know what was going on during my case, and I love getting Birthday and Christmas cards. He did a good job.
I received excellent service from The Schafer Law Office! Everytime I called everyone was very polite and always helped me. Everytime I left a message, I was called back right away.
The Schafer Law Office is very corteous and friendly. I had a feeling of ease about my case.
The office was really great. Everyone made us feel very informed and they gave great directions. The communication was good and I never felt like I was out of the loop. They went out of their way to get my old medical records. They were fantastic!
I felt well represented throughout the case and Mike had my best interest in mind. I never felt uneasy or that I was unaware on where we stood.
The service was great! I can trust The Scafer Law Office.
The Schafer Law Office always keeps in contact with the insurance company and informed me.I think the service was great; they are doing a good job. They are working hard to make sure I recieve the compensation I deserve.
The best part of my experience was feeling like someone cared. I never felt like I didn’t know what was going on.
I am very satisfied. I feel like I got taken care of. The Schafer Law Office makes the client feel like they are personally taking care of me. I always got some answer or response when I call.
It is a fantastic and courteous law office. It was my first legal experience. My questions were answered well, and I was provided with all the information to stay in the loop. Courteous staff and prompt responses. I would reccommend them to anyone.
I really liked everyone there. They were very respectful and answered all of my questions thoroughly. The process was a little slow, but well worth the wait. I would refer a friend.
I feel that The Schafer Law Office puts the Client first. They treated me with patience and respect. I was always able to get a quick response to any question and felt I was represented to my best interest.
I appreciated that I was always able to talk to Mike if I wanted to and the prompt return of phone calls. Everyone at The SchaferLaw Office was accommodating, informing and on the same page. The best part of my experience was that legal terms were explained in layman’s term.…
The staff is caring. Angela always responded to my calls and emails immediately. Responded to my needs.
Explained everything. I never had a bad call with anyone here. Everyone always got back to us very quickly. They made the experience less painful.
Mike returned my calls and answered all my questions. Mike is a great attorney!
The service I received was way beyond what I was expecting. Any question I had they answered.
The Schafer Law Office returned all my calls and kept me informed. Mr. Schafer even referred me to another attorney for a different matter. Thank You for all your help and professionalism. I will certainly refer your firm to anyone in the future!
Mike is the best! Everyone was very nice and Mike answered everything for me.
Overall I feel satisfied with my experience. Keep up the good work.
The Schafer Law Office kept me informed and calmed me in moments of panic
The Schafer Law Office helped me. I had no idea on where to go or what to do. You guys stepped up and helped me feel like I wasn’t alone and that someone was going to bat for me. Thank you.
I felt well represented. I felt that Mike was authentic and trustworthy. Very professional service and communication.
The Schafer Law Office was constant in the case updates. I received the outcome I expected and it was a timely resolution. Mike was very informative because this was my first experience being in a car accident. I was very satisfied.
It was informative and always a pleasure. I had a great experience. The best part was settling outside of court!
I liked the service that I received from the law office because they were on top of things and always answered my calls and emails.
We were well satisfied with The Schafer Law Office. We appreciated the fact that they listened and talked to you. We got excellent and courteous and quick service. We appreciated their kindness and understanding.
Very friendly. They made me feel very comfortable and answered my questions. They gave me peace of mind.
Everything he did was great. He was on time with everything he did. I liked how he cared about me as a client.
The service I received was excellent and thoroughly explained throughout entire process.
The service was good. They care about you, they are resposible and are plain good people. They make sure that you as a person is comfortable.
Simply the best. How I was treated every time I came through the door was very comforting.
The Schafer Law Office was great at getting medical help. Also, they always updated me on my progress or whenever I called. I was treated with kindness and courtesy.
I thought The Schafer Law Office handled everything well. It was very professional and I thought I recieved great service. The representation was great and it met my expectations.
The Schafer Law Office was professional, pleasant and had good communication. Mike did a great job working through this case for us despite having to do everything long distance after we moved to Texas.
I received great service. No one left me in the dark; everyone kept me updated. They did a great job of keeping me calm throughout the case.
I feel that Mike and his staff did everything as quickly and professionally as possible. I have no complaints about my services and would come back every time I need him.
The Schafer Law Office has excellent service very good responsiveness & communication ability.
The service I received from this firm was professional. I like that it is small, and I deal with the attorney whose name is on the door.
I received professional service from professional people. From the time we started to come ’til the end, you all were with me every step of the way.
It was great when I called because they would respond in a timely manner. All of my issues were handled.
I am very pleased with this firm. Mr. Schafer was honest and truly understanding. Also, with how I felt talking with him was like a family member. Great guy to work for you.
I got to know my team and actually enjoyed them. It was a long process, but I believe I had a good team and it was handled well.
Staff was very personable. Knowledge of procedures was very good, and they were always quick with answers.
I was treated with respect and fairness despite my age when I brought them my case. They always pushed on through any obstacles and gave me all the information I needed. I have no complaints, only compliments, about my experience.
I felt like the firm was like family. I appreciated the cards in the mail and prompt return on phone calls. Keep up the excellent customer service.
This is my second experience with your office and both times we were kept well informed of process being made. All staff members were very kind and courteous.
I feel the service I got was top of the line. I have no problems with the office and would recommend them to others.
The staff was very helpful and well mannered. They always made us feel welcomed and comfortable. Everyone was respectful and has wonderful personalities.
The service of this office was great. Even though I was very worried and nervous, you guys really helped. The process went well even though I was nervous. Everything was done well.
The office is very helpful, polite and always returns emails and phone calls quickly. They are quick to resolve any problems that might occur.
Overall, the service was exceptional and courteous. They answered all of my questions and returned calls. They did satisfactory work throughout the whole process.
I have never met such awesome people. They put me at ease from the very beginning and when my case settled, I felt like I had lost a very good friend!
The staff was always friendly and courteous. They made me feel like their only client. They shared life experiences, and I could feel a connnetion with them. Professional and competent.
The service I received was great! Mike was very helpful, friendly, and understanding. Thanks for everything!
I feel that my case was handled professionally. I feel that Mike, Leta and Paula kept me well informed. Every case and matter that I called about was conducted and handled very well. They always called me back and answered my questions.
I loved it because when I would call with a question, they would answer. They would take the time to make sure all of my question were answered and that I was informed.
I thought they were very professional and treated me with a lot of respect through the whole process. They always returned calls and emails promptly and were always concerned about my healing.
My experience with Michael was amazing and I will continue seeing him if I’m in another accident. He’s the best lawyer in Louisville. Please don’t go to another lawyer. Michael got me a beautiful settlement. Thanks
This was my first experience going through a process of this kind. The service was really good, and I appreciate everyting that came about.
Mike is very professional and proficient in what he does. I have had business dealings with him prior to this case and in all instances he has been articulate and professional.
The Schafer Law Office is very professional. You all do a great job communicating and updating the client about the case. Great customer service!
I feel that the law firm represented myself and daughter well. Everyone was very professional and case was handled well.
I’m writing about my first experience with Mr. Schafer and his wonderful staffs. I met Mr.Schafer in 2008 when I was rear-ended. I heard about lawyers taking advantage of their clients so I was afraid of meeting Mr. Schafer. But after our meeting, I had a wonderful feeling in my…
I felt very comfortable. I felt at ease with any decision Mike Schafer made. I am satisfied with the results.
Speedy, reliable service. Exceptional law services were provided and I’m happy.
I received excellent service. The staff was very professional and courteous to my questions.
I can’t put in words how much I love the Schafer Law firm. They are very professional. I cant say one negative thing about Michael and his staff. They set me up with the best doctors!!
My service was wonderful. The staff was very friendly, polite and made me feel very comfortable.
All of the staff of The Schafer Law Office treats you really well. They report back to you as soon as possible. I would use The Schafer Law Office again. They’re the best!
The service that was provided by the law office was great. The law office made sure we had no worries and made this process very easy for us.
The entire case was handled well. I appreciated all the work everyone has put in on my case. I think that everything went well and I wouldn’t change anything. I think everyone did a great job answering my questions and I would like to say Thank You.
My overall feeling is that Mike Schafer is a great attorney. I thought everything was handled very well. Everyone was very nice and treated me well. I received very good service.
I feel like Mike was very honest from the get go. He told me exactly how he felt. When I had questions Paula was great on helping and Leta, too!
The Schafer Law Office continuously worked on my case to please me. You guys did a great job.
It was excellent and friendly! It was the best experience I ever had.
The best part was the lawyer contiuously letting me know how everything was going. I appreciated the timeliness in which matter was handled. Great customer service all the way around.
I appreciated the professionalism, the honesty, and the careful needs that was given to me as a client.
The team was very professional. Even if one individual did not know the answer, they asked one another to get the answer.
The service was great. I stayed in contact with Leta and Julie all the time and that was great. They let me know what was going on at all times. I think Mike will get the best for your case.
From the beginning, I felt like I would be well represented. I appreciate how Mr. Schafer was able to explain all aspects of the case so I could understand our options and the time involved with each choice.
Michael Schafer treated me more like an extended family member. He gave my needs personalized attention. He’s professional, compassionate, empathetic and I would recommend him to anyone in a persona; injury situation.
All of the staff was very personal. Everything was handled quickly. Lastly, everyone was friendly and considerate.
All of my questions were answered. The process and procedures were explained clearly and I knew what to expect. I appreciated the patience of the staff and Mike when I was emotional and in pain and trying to get answers to questions about billing and accessing care. My experience with…
My overall feeling about The Schafer Law Office was great. The best part of my experience is how well Mike handled my case.
“Hey, just wanted to thank the elephant poo out of BOTH of you (and the entire office) for EVERYTHING. Honestly, I was surprised at how laid back and friendly and comfortable everyone was, considering most visits with a lawyer, in all honesty, aren’t most people’s idea of “a good time”..I…
I felt like the insurance company forgot that I was a person. Mike showed compassion and was a friend. The Schafer Law Office showed interest in me as a person.
The Schafer Law Office was reassuring, pleasant, friendly, and knowledgeable. Plus I knew everything was being taken care of and I did not have to worry about anything.
It was very easy to get in touch with my attorney. Mike always returned my calls in a very timely manner and had great time accommodations for appointments. Mike Schafer truly believes in his client and fights for the best interest of the client.
I was impressed with the returned calls and the way I got answers to questions. My experience with The Schafer Law Office ws great and I am satisfied with the outcome. I would not make any changes to their service and representation of clients. If it’s not broke don’t fix…
The Schafer Law Office was very concerned with my case. They explained the process of settlement honestly. Everything was handled professionally and in a timely manner. Everything with my case went smoothly and was handled professionally. Every single time I called my phone calls were returned right away and my…
The Schafer Law Office was very professional and friendly. Mike was always available when I needed an answer or called me back promptly. The office personnel were very courteous.
The Schafer Law Office answered phone calls promptly and was very informative. It was great service and everyone was very prompt with information. They fight to get the amount the client deserves. Leta called me often and kept me informed of any changes with my case. My overall feeling about…
I thought The Schafer Law Office handled my case very well. They are about business and will get the job done. Keep up the good work. Job well done.
I love my service and representation! I fell you all do an amazing job, and I’m always reassured that I’m in great hands.
I am grateful. The service and treatment I recieved from Mike and his team was nothing short of outstanding. I have already referred people to The Schafer Law Office. Again, I feel the whole process of keeping me informed and handling the bills, etc., and just being there for me…
Everything was great. Everyone was great. Everyone was wonderful and understanding, great people, great service. I have referred people to The Schafer Law Office. I trust Mike; I have known him for a long time. Just knowing Mike was out there working hard for me was the best part of…
I’m satisfied. Chris was patient with me from the beginning and that is the foundation of professionalism.
The Schafer Law Office fights to get the amount the client deserves. The best part of my experience with The Schafer Law Office was great communication. Ms. Leta kept me well informed. It was great service. Everyone was very prompt with information.
I felt that The Schafer Law Office was professional when it came to important matters that I needed to know about. I felt that I called a lot on my case, but they were respectful and answered with a happy greeting.
It was a great experience. The office helped me find medical assistance and handled all of my problems for me while I was getting better from the accident. The best was they always kept me informedof everything. The worst: none. I appreciate them just being there for me.
The communication was excellent. Everyone is kind and personable. Great communication, and the office staff was very helpful. Mike is always prompt at answering questions via e-mail and phone calls.
Evaluation The service I recieved was excellent. I feel very good about how I was treated as a client. The Schafer Law Office was very personable, fair, not pushy and friendly. They are treating people with respect.
Y’all were very caring and cared about me. Very fast with pushing my case through. Everyone did a great job, don’t change anything.
I believe that I received the best possible service. Everyone was willing to help me along in this process in any way they could. Very professional. The best part was talking with everyone Enjoyed working with you! This was a great experience and outcome from a bad accident.
From the first day I met with Mike Schafer, he made me feel comfortable in handling my case.
Mike handled all parts very professionally. From my first meeting to my last, Mike Schafer was always prepared, informed, and professional. I feel my case outcome was the best it could be for me. The service was awesome. I am most appreciative of all they did.
In all, you helped lead me in the right direction with my case. All bills were taken care of.
The Schafer Law Office is nothing short of exceptional. They went above and beyond in managing my case, demonstrating a level of commitment and care that truly sets them apart. The staff consistently took the time to address my questions and responded promptly to emails and phone calls. Their professionalism…
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